Critical to a well-functioning team is strong workflows. For a remote team—where it’s harder to make last-minute changes—it’s essential. In this webinar, we’ll share tips for creating remote-friendly workflows in small business.
 By Laura Renner
Wow, here we are halfway through 2020 and it sure does not feel like it. The second quarter alone may have been the most astonishing three months many of us have ever experienced.  By Jenny Boyles & Laura Renner
As parts of the economy begin to open back up, take some time to prepare your employees for what they may face from customers. Err on the side of caution People may be nervous to enter your business. Be willing to listen to customers’ concerns. Be prepared to respond abundantly.  Once you have started to define authority levels and lanes of responsibility, you can add a decision matrix. It doesn't have to be formal--just something so that your team knows when to escalate what and what they are empowered to handle on their own. With your team working remotely, you may not be available when they need a decision. They can save time by moving things forward on their own through the use of a decision matrix.
 By Jenny Boyles and Laura Renner
Many small business owners may be out to change the world. At the very least, we want to do things our way. Some of us started our businesses because we did not fit into the corporate way of doing things. Others started out of necessity--maybe we lost a job or could not find one. Either way, we now are doing things the way we want to; the way that makes sense to us; the way it should be. Because of that, I feel confident to say we are out to change the world. However, sometimes, we are simply too small. We are like a pebble trying to change the direction of the ocean. How can we change the world when we are that small?  Part of having a strong remote team is a good battle rhythm. Having clear lanes of responsibility, with matching levels of authority, contributes to that strong battle rhythm. When people know what they are supposed to be doing and when, less coordination is required and there is less fog and friction.
In this webinar, we share our tips for defining lanes of responsibility and levels of authority within small business.  By Jenny Boyles and Laura Renner
As businesses begin to reopen, do you feel comfortable visiting them? If you have been out at all to stores or businesses other than the grocery store, you are seeing many new restrictions and rules. For example, some places are making your wear masks while others insist you wash your hands upon entering. Others are restricting the number of people allowed in the business, thus making for long lines outside. When you visit small businesses, remember they are doing their best. Please give them the space to make these restrictions so that they can resume conducting business in a safe way. Essentially, pack your patience!  .The legal requirements as employers still apply when managing a remote team. And there are other considerations to include. Watch this webinar to learn more about what to consider when building your remote team.  By Laura Renner You guys are great at knowing what something costs but you don’t know what it’s worth. A mentor shared this quote with me once. He was telling a story about one of his commanders in the military who hated when higher ups from D.C. would visit. This unit was working in a high-threat area and knew exactly what equipment they needed to accomplish their mission. The visitors from D.C. only appreciated what that equipment cost.
As business owners, we have to focus on both. We have to watch our costs to ensure our business is sustainable in the long run. Yet we must also focus on each asset’s worth. We generally do not renew subscriptions that do not serve us, we get rid of equipment we do not need anymore, and we purchase services that support us and the bottom line.  By Laura Renner
There are many pros to working with a remote team:
When it comes to working with a virtual assistant, these same pros apply. One major difference, though, is that while a VA may be an integral part of your team, they may also be supporting other clients. Listed below are three tips for making the most of your VA relationship. |
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