Our Ethos
At Freedom Makers Virtual Services, we are very deliberate in building our culture.
When we were a young business with a small team, part of that culture became an unwritten code... known and understood ways we operated and held each other accountable.
However, after experiencing a period of tremendous growth through 2021, we felt it was time to capture that unwritten code to ensure we keep our values and culture at the front of our mind as our team and our company continues to expand.
Our FMVS Ethos captures how we interact with the company, with the team, and with ourselves individually. Anyone on our team can point out if or when we've strayed from them. And anyone joining our team should be willing to abide by them so that we can continue moving forward with a shared sense of purpose.
Within the Company:
- We work hard to build and maintain trust with our clients and Freedom Makers and to live fulfilling lives. We're not here just for profit or a paycheck, we don't just check boxes.
- We look for the gaps and work to fill them. We empower each other to do the same.
- We constantly seek to make improvements.
- We take risks and experiment.
- We believe slow is smooth, smooth is fast.
Within the Team:
- We show up for each other—crossing lanes and levels—to help out because we are one team focused on the mission.
- We make decisions at the ground level and hot wash afterward.
- Mistakes are expected but details matter. We hot wash and move forward without blame.
- We respect each other's time by working asynchronously. We recognize everyone works at a different pace. If we ask for input, we wait at least 24 hours before pressing on.
- We listen to each other, talk things out, and when we disagree, work towards a compromise.
- We assume positive intentions always.
- Words matter - we lift each other, our community, and ourselves.
As Individuals:
- We own our mistakes.
- We ask for help.
- We offer help.
- We focus on balance with our work, our families, and ourselves.
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